MATACHANA GROUP Service & Support
MATACHANA GROUP Technical Engineering Support, composed of highly qualified and constantly trained professionals, aims to ensure the quality of MATACHANA equipment and ensure customer satisfaction.
Through the Helpdesk web tools, MATACHANA Portal site and MATACHANA On-line Technical Service, the extensive branch network of NATIONAL Service & Support in Spain, France, Germany, Malaysia and Argentina, along with the team of technicians and engineers that provide direct assistance to the distributors' network of INTERNATIONAL Service & Support, offer TECHNICAL BACKING, LOGISTICS for original spare parts, including the necessary MAINTENANCE to ensure high quality and functionality of our equipment throughout their life, anywhere in the world where they are to be found.
The permanent incorporation of improvements and technical updates on our equipment requires constant renewal of knowledge. We are convinced that this is crucial in all projects in which we intervene and to achieve this we offer a comprehensive DOCUMENTATION library, technical RELEASES via email and TRAININGS adapted to the needs of both MATACHANA service engineers as those of our partners.
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